About the Role

We're looking for an experienced and motivated Medical Receptionist (2IC) to join our busy, established Oran Park clinic on a full-time basis.

This is an excellent opportunity for an experienced Medical Receptionist ready to step into a leadership position or an existing 2IC looking for their next challenge. Working closely with the Practice Manager, you'll help lead the reception team, support the day-to-day operations of the clinic, and ensure an exceptional experience for both patients and clinicians.

This role is Monday to Friday, with shifts rostered between 8:00am and 6:00pm, plus flexibility to work every second to fourth weekend as part of the clinic roster.

A Day in the Life

• Support the Practice Manager with the day-to-day running of the clinic
• Lead and mentor the reception team, providing guidance and support
• Deliver exceptional customer service to patients and healthcare professionals
• Coordinate appointments, patient flow and waitlist management
• Manage Medicare, DVA, WorkCover, HICAPS and private health billing
• Assist with training and onboarding new team members
• Help maintain clinic compliance, policies and administrative processes
• Resolve patient enquiries and support the team during busy periods
• Step into the Practice Manager role during periods of leave

What We're Looking For

• Previous experience in a busy General Practice reception environment
• Leadership or senior reception experience (highly regarded)
• Best Practice software experience (preferred)
• Strong knowledge of Medicare and medical billing processes
• Excellent communication and interpersonal skills
• Highly organised with the ability to prioritise competing tasks
• Positive, proactive and solutions-focused attitude
• Passion for supporting and developing others
• Reliable, adaptable and committed to delivering outstanding patient care

Why Join Myhealth?

• Clear career progression within one of Australia's largest GP networks
• Ongoing leadership training and professional development
• Supportive Practice Manager and collaborative team culture
• Discounted Private Health Insurance
• Exclusive corporate discounts
• Access to Fitness Passport, offering you and your family affordable membership to a wide network of leading fitness facilities
• Stable full-time role in a thriving, well-established clinic
• Opportunity to make a genuine impact on both patients and your team

Work, Joy Balance

We're a values-led organisation that believes growth happens when we challenge ourselves to continuously improve while supporting one another along the way. We value teamwork, respect and creating an environment where everyone can thrive. At Myhealth, we believe in doing meaningful work that brings both professional satisfaction and work-life balance.

EEO 

At Myhealth, our shared values include diversity and inclusion, and we strive to create a workplace where everyone feels welcome. We encourage applications from Aboriginal and Torres Strait Islander peoples, people living with disability, people from culturally and linguistically diverse backgrounds, and members of the LGBTIQ+ community.

Please note that at this time, we are unable to consider candidates who require visa sponsorship for employment.