About the role

We're on the lookout for an experienced and friendly Medical Receptionist (2IC) to join our Myhealth Ringwood general practice located at Level 1 of Eastland Shopping Centre. As the right-hand person to our Practice Manager, you’ll be the friendly face that many of our patients encounter first. This is a full-time position across Monday to Friday, and fluency in Mandarin is highly desirable due to the clinic's patient demographic.

Day in the Life:

• Assisting Practice Manager (or lead doctors) with operational excellence
• Day-to-day reception duties
• Overseeing and maintaining diary scheduling in collaboration with the Clinical Team (including waitlist management, booking in new clients and rescheduling appointments)
• Overseeing appointments and bookings
• Managing waitlist management, booking in new clients and rescheduling appointment
• Assisting with patient and doctor queries
• Utilising appropriate item numbers for appointments

What we're looking for:

• Mandarin speaking (desirable)
• Minimum of 1-2 years of reception experience in general practice/healthcare settings.
• Best Practice experience (desirable)
• Exceptional verbal and written communication skills
• Proficiency in Medicare, DVA, Work Cover, HICAPS, and Private Health Insurance billings preferred
• Strong multitasking abilities and effective prioritisation of workflow
• A positive, can-do attitude and a drive to make a meaningful impact on our patients and practice

What you'll get from us:

• Discounted Private Health Insurance
• Exclusive discounts on gym memberships
• Ongoing training and development
• A supportive and collaborative team environment
• Relocation assistance through Myhealth on the Move (available to current employees)

I’m excited to join! What’s the best way to apply?

Please submit your Resume and Cover Letter along with your application, outlining why you think you'd be the best fit!

Curious to learn more about Myhealth? Check out our website: www.myhealth.net.au/about-us

Work, Joy Balance

We're a values led organisation and believe that growth happens when we challenge ourselves to continuously improve and reach our goals.  We value teamwork and respect and embrace all levels of experience. All this brings about joy and fulfilment in what we do. At Myhealth we believe in doing work that brings you joy and satisfaction while ensuring a balance.

EEO Statement

At Myhealth, our shared values include diversity and inclusion and we strive to be a place where everyone can thrive. We are committed to creating a work community that reflects the wider community that we serve. We welcome applications from Aboriginal and Torres Strait Islander People, women, people living with a disability, people from culturally and linguistically diverse backgrounds, and those who identify as LGBTIQ. We welcome applications from candidates from all backgrounds.

Please note that at this time, we are unable to consider candidates who require visa sponsorship for employment.